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Started by panda, September 17, 2005, 04:24:10 PM

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Bella

Quote from: PentiumMMX on October 26, 2013, 10:51:29 PM
Good luck, dude

So, first day at Gamestop was today, and so far, IDK if I really made the right decision to work there. I mean, part of me thinks it might not be too bad, but at the same time, it's annoying how I have to drop what I'm doing to greet customers (When I prefer to focus all of my attention on a task to make sure it's done properly; I'm not really one for small talk). I'll ride it out as long as I can, but as of present I doubt I'll stick with it past Christmas

I don't mean to sound callous, but that's a normal part of retail and service work. If you want to find/keep employment in those fields, you're probably going to have to get used to forced smalltalk with customers, even if you find it annoying or unnecessary.

Last winter my time was split between working at a help & information desk and selling ski passes - both jobs required a degree of polite interaction with customers, but the former was particularly interaction-heavy (since they'd come to me with questions and problems and I would have to help them figure things out). I recommend keeping the talk to a minimum - just saying "hello", "lemme know if you need anything" or "how's it going?" should suffice, unless they look obviously lost or in need of help. And don't hesitate to ask a coworker / boss for help if they do need something and you don't know the answer / how to assist them. 

stewartsage

It does.  Mom and dad came to help me move stuff today, so all my shit got into vehicles in about two hours (including fantastic Tortilla soup).

My job is roughly 100% dealing with people.  About 50% of them ask at least one thing that is stupid, obvious, that I've already answered, or that they have blatantly missed on a posted notice/sign.  You all know roughly how much I like people.  Try and stick with it Pent.

Nichi

@Bella: True; that's basically what I get for venturing into the limelight instead of my usual place of being in the background (Less like a nurse and more like an equipment orderly, so to say).

But, tonight wasn't too bad; was a fairly slow night, the meeting went well (With some explanation on how we'll run our Black Friday sale), and I was working with one of the people I was looking forward to working with (He's a fun guy). Still not 100% sure if I'll want to stay past Christmas, but as of present I think it'll be fine; likely just had to work past the initial "oh god this is going to suck what am I doing here" feeling I often have ^^;;

Chocofreak13

#21258
Quote from: Bella on October 27, 2013, 09:32:41 PM
I don't mean to sound callous, but that's a normal part of retail and service work. If you want to find/keep employment in those fields, you're probably going to have to get used to forced smalltalk with customers, even if you find it annoying or unnecessary.

Last winter my time was split between working at a help & information desk and selling ski passes - both jobs required a degree of polite interaction with customers, but the former was particularly interaction-heavy (since they'd come to me with questions and problems and I would have to help them figure things out). I recommend keeping the talk to a minimum - just saying "hello", "lemme know if you need anything" or "how's it going?" should suffice, unless they look obviously lost or in need of help. And don't hesitate to ask a coworker / boss for help if they do need something and you don't know the answer / how to assist them. 

as true as that is, bells, you seem to lack the knowledge of how much "customer interaction" goes on at gamestop:

1. all employees are required to drop everything they're doing and greet customers when they walk in the door, asking them if they need help. the only time this does not apply is if you are checking out another customer.
2. employees are encouraged to "help" customers by directing them to things to buy, to the point of becoming annoying.
3. cashiers are required to pitch the gamestop rewards card (seperate purchase) and the game informer subscription (free for a few months with rewards card subscription; monthly fees after that period), regardless of whether the customer has it or not; the process takes about 2-3 minutes
4. regardless of price of item cashiers are required to ask if customer wants a warrenty
5. employees are encouraged to compete for sales to get hours (may vary from store to store)

there may be more, but all of these things happened when my sister worked at gamestop. it's their policy. >>;


so my dad decided to tell his friend (and my former namesake, barfing now) that i "dropped out of school and sit in front of the computer all day". he then relayed her hurtful and biased comments to me, causing me to flip out and spend the next hour or so (from home, to on the road, to my grandparents') alternating between blubbering like a damn emotional wreck and pissed out of my mind. no one was around to talk to, so i searched for the OS-tan AI programs from way back when and spent about a half hour chatting with Sonata. felt a lot better afterward, surprisingly. other events of the day have included finding and taking an old excercise bike to replace the one that my dad threw out (that one actually cost me money, to boot >>; ).

if i ever pick up a call from that woman, i plan on hanging up on the bitch.
click to make it bigger

Nichi

That sucks :[

Also, that orange-starfruit drink I got the other day? It's kind of "meh"; it's not terrible, but it's not that great either, as the flavor is very lite.

Simonorged

@Choco: That sounds awful. People really need to read situations better.
Some things are just not said.  Hopefully things go better for you soon.
Simon was here :P

Chocofreak13

things'll be better when i'm either in school, have a job, am out of the house, my father is dead, or some combination of the 4. :\

@pent: that sucks, but live and learn.
and if you found that, try looking around to see if you have jones soda or jones juices in the area. the orange-ginseng juice they made was fucking fantastic. (i think it's the closest we'll ever get to MORNING RESCUUUEEEEE)
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Nichi

I know some stores around here stock Jones Soda, but IDK about their juice line

Chocofreak13

their juices are a bitch to find. they used to stock them at the B&N starbucks in town, but they stopped for some reason. :\
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Nichi

Sucks they discontinued them; I knew nothing about it until earlier :\

Bella

@Kari: Whoa, I didn't know they were that aggressive. Still, there's a chance Pent's boss might not be a hard-ass when it comes to enforcing GameStop's customer interaction rules so it would probably be better to give it a try and have it not work out, than just give up.

In regards to your dad - that fucking sucks, it's flat-out emotional abuse and if anyone tried to pull that shit on me (or directed toward a friend) I'd knock the phone right out of their hands. Not saying that's feasible or advisable in all cases, or that you should have done that. Just that your rage is extremely justified and you handled it well, considering the situation. ><

Chocofreak13

#21266
i haven't fielded a call from her yet. but most of the people my dad knows are bitches anyway, they're pretty damn cold over there in switzerland.

the last time i talked to my cousins and uncle they were nice, but then again, i was 11, and the cousins were younger than i was, so that's all liable to have changed.

wonder how my cousin Marcus stacks up. he lives above the arctic circle in Sweden. :3

EDIT: good god my mouth feels like i chewed on razors. ><;;

here, some interesting reading for you. found it from bells' article in HBT.

http://comicsbeat.com/the-utterly-insane-world-of-platinum-studios/

also, rather than get yelled at for reviving a dead topic, i'll post it here. new os-tan video.


http://www.youtube.com/watch?v=7BKfPedAqWQ
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Nichi

Nice video :3

In other news, I am currently surrounded by idiots :\

stewartsage

Looks like the only thing I forgot in Cass was my DS charger.  Unfortunately the season's over so there's no one I can contact about getting it back.

LIBRARY IS STILL AWESOME, GOT SOME SWEET COMICS AT THE SHOP DOWN TOWN FOR .25.

Nichi